About us

Our History

Action Mail Presort had its start in March, 1985, as the first business venture of entrepreneur / owner Ms. Terry Thompson. It had a slow start, but steadily climbed upward. In 1996, Bill Thompson retired as VP of Krystal Aviation and joined Action Mail Presort full time. The growth of the company has averaged 20% annually. Action Mail Presort, Inc., now has a full house of full-time and part-time employees as well as numerous regular temporary employees, contract couriers, computer specialists and creative talents. Over all these years, we have expanded our service area that now includes not only the Chattanooga area but also northwest Georgia and northeast Alabama. 

In 1996, Action Mail Presort, Inc. relocated the entire company to a custom designed and built facility to accommodate our continuing growth. The increased space has allowed expansion of some departments and the creation of others. The new facility and its benefits have made Action Mail Presort better able to serve its customers in even more ways.

Our Experience
The experienced staff and operators at Action Mail Presort are the backbone of the company. We have specialists, with years of on the job experience, accomplishing the tasks to complete your job with precision and speed. Many of our people have been working in their respective fields for decades and bring to AMP a background and ability of unmatched value. The employees that are newer to our team go through extensive training here at AMP to learn the intricacies of the tasks they perform. Our experience and knowledge are what makes Action Mail Presort successful and competitive. 


Action Mail Presort has trained, experienced personnel to serve your every need. Regardless of the type of task; machine operating or customer service, accounting or data processing, Action Mail Presort has gone through extensive training to make sure we do it efficiently, and we do it right. Whether it's a college degree in accounting, marketing or computer sciences, or vocational technical training for heavy machine operation, or an intensive week long training session of a specific component, AMP people have the background required to produce the quality work you deserve. We are continually attending seminars and classes for ongoing education in the processes and technology so necessary to our industry. You can rest assured that AMP and its personnel know how to do the job.


Action Mail Presort has made a commitment to its customers and community. We strive to provide the best possible services and product. This benefits both our valued clients and the people of the Chattanooga Area. By providing high quality, we attract customers from all over Tennessee, Georgia and Alabama. This brings in both work and dollars to AMP and the local community. Our good name becomes a reference and our service standards are a benchmark for other local businesses. Action Mail Presort, as well as many of our people are involved in community activities and charities; US Chamber of Commerce, Better Business Bureau, and the National Association of Presort Mailers to name a few. We are proud of our work, and proud of our community. We are particularly proud to have been chosen as "Vendor of the Year" by TVA – an entity that seeks and recognizes the value of quality performance from its vendors. 


We're Opened and Relocated To Our New 12,000 Sq. ft. Facility at 4830 Jersey Pike, Chattanooga, TN, To Accommodate Our Steady Growth!

With Main Offices and Production Complex located in Chattanooga, Action Mail Presort serves a local customer base comprising most of the Chattanooga, Cleveland, Dalton, and Fort Oglethorpe areas. Both Administration and Production are conducted from the same building, giving us a fast, efficient system. We have a 12,000 sq. ft. complex located at 4830 Jersey Pike, Chattanooga, TN. It's freeway close and truck friendly, with large bay doors for access. There are pallet jacks and forklifts available to handle your stock. If you would like to view the secure facilities, we will gladly provide a walk through of our departments. We also have an open door policy to encourage our clients to stop by anytime and see their mail as it's being processed, NO APPOINTMENT NEEDED!


In an Industry so dependent on technology and machinery, AMP goes to great length and expense to have the best equipment and training to serve you. As well as the schooling, training and ongoing education, we have invested in equipment and control systems that are industry leaders. We have only the latest in computer systems and software, allowing AMP to process data and mail at amazingly high speeds, accurately and efficiently. The Letter Shop machinery is designed for speed, accuracy and endurance. AMP has backup hardware for failsafe. We have printers to cover every need; high speed, high-resolution, color, duplex, multi-format. AMP is making use of many new technologies brought to us in the "Information Age"; e-mail, Internet, Etc. These new technologies can speed up the logistical processes required to complete your job quickly and perfectly. AMP is committed to providing the best technology based services and product available.


Action Mail Presort goes to great lengths to work with the most reliable and cost conscious vendors and contractors. Their good services and products allow us to provide you with the level of quality you want and deserve. In keeping with the AMP philosophy of community service, we do our best to stay local, and support the valley economy. Years have been spent building relationships with the people who supply AMP the materials and services we need. We could not do our job properly and efficiently without our incredible vendors, and we thank them.